Insight: IT News & Views

Newsletter Archives

December 2005

Eliminate Time-Consuming Steps in the Troubleshooting Process

Someone in Human Resources comes to you first thing in the morning, complaining that an application was running slow when he was working late yesterday evening. Historically, to troubleshoot the problem, you must first recreate the event and attempt to capture the problem. The GigaStor eliminates this step by allowing you to simply look back in time through that application's activity to identify the problem.

November 2005

VoIP Troubleshooting Myths

Implementing VoIP technology continues to be a focus for many IT departments. However, while rushing to reap VoIP benefits, organizations may overlook key deployment parameters, resulting in greater headaches in the long run. This spotlight will review a few key myths network administrators should be aware of when planning to deploy VoIP across the network.

October 2005

No One Likes an Insecure IT Department

There is no debate that organizations are continually concerned with protecting company assets and information. In fact, organizations spend a great deal of time, money, and resources to control access to company data. Security policies incorporate building security, system security, and, within the past decade, network security.

September 2005

Determining Network Normality

Someone in Human Resources complains the network is slow so you check bandwidth utilization on that VLAN to determine the status of current activity. The chart shows current utilization at 60 percent across that VLAN. But what does that mean? Absolutely nothing if you don't know what is considered normal utilization.

August 2005

Managing Web Servers

Increasingly, regardless of the mission, organizations depend on web servers to deliver crucial information to customers, suppliers, and employees. When web servers go down, your organization's mission can be compromised. Monitoring web servers to ensure that users have access is becoming the top priority of many IT departments.

July 2005

Protocol Distribution

Anyone who is involved with day-to-day operations of a network should have a solid understanding of protocol distribution. The purpose of protocol distribution is to identify all the protocols (and applications) running on a given network, link, or device. This information can help

June 2005

Bandwidth Utilization

Bandwidth utilization is a well-known, but not a well-understood network statistic. There are a couple factors to take into account when monitoring bandwidth utilization.

May 2005

Quick View of Network Health

Often, an administrator wants an immediate view of what is happening on the network. This is frequently the case when a problem is being experienced and the administrator wants to begin quickly ruling out commonly associated causes.

April 2005

Errors by Station

Errors can cause a lot of problems on a network such as end-user delays, outages, and high traffic levels. The purpose of Observer's Errors by Station is to provide information about who is generating errors in an environment so the problem can be quickly resolved.

March 2005

Top Talkers

With Observer's Top Talkers, monitoring network bandwidth is easy. Top Talkers allows you to collect and analyze station statistics to determine whether a particular user, station, or application is consuming more network bandwidth than it should

January 2005

Automatic Report Generation

Observer now automates report delivery – right to your inbox. Best of all, email recipients do not have to be Observer users. The new Report Scheduler offers a quick and easy way to update key individuals on network health, bandwidth utilization, top talkers, traffic statistics and more–to Observer and non-Observer users alike.